Question 1

Spending time with comedians and learning about their trade is an example of which political skill?

Accepted Answer

A)  Networking.
B)  Interpersonal influence.
C)  Social astuteness.
D)  Apparent sincerity.E) A) and B)
F) All of the above

Question 2

Brenda's ability to delegate responsibility well is evidence that she excels at which management function?

Accepted Answer

A)  Controlling.
B)  Planning.
C)  Leading.
D)  Organising.E) C) and D)
F) A) and B)

Question 3

Which of the following types of managers is responsible for making organisation-wide decisions and establishing the plans and goals that affect the entire organisation?

Accepted Answer

A)  Project leader.
B)  Team supervisors.
C)  Department head.
D)  Top manager.E) All of the above
F) C) and D)

Question 4

The controlling management function is largely a matter of ________.

Accepted Answer

A)  defining goals and establishing strategies
B)  resolving conflicts
C)  monitoring to see that tasks are accomplished
D)  determining what needs to be doneE) A) and D)
F) None of the above

Question 5

Provide a short description of managers and non-managerial employees.

Accepted Answer

Managers are individuals in an organisat...

Question 6

Henri Fayol's four management functions framework continues to be popular due to its clarity and simplicity.

Accepted Answer

A) True 
 B)False

Question 7

Provide a short description of top managers and their primary tasks.

Accepted Answer

Top managers are those at or near the to...

Question 8

Managers are concerned with social media because of its great potential for company benefit,as well as risk.

Accepted Answer

A) True 
 B)False

Question 9

When Michelle addresses a complaint filed by an employee,she is performing which management role?

Accepted Answer

A)  Resource allocator.
B)  Disturbance handler.
C)  Liaison.
D)  Figurehead.E) B) and C)
F) All of the above

Question 10

Which of the following would NOT be an example of sustainable management?

Accepted Answer

A)  A company rewarding workers for carpooling.
B)  A company shipping in expensive all-natural fruits for employees all-year round.
C)  A company using reusable rather than disposable containers.
D)  A company using wind energy for electricity.E) A) and C)
F) None of the above

Question 11

A pharmaceutical company manager attending a meeting of academic scientists would be functioning in which role?

Accepted Answer

A)  Liaison.
B)  Informational.
C)  Leader.
D)  Decisional.E) A) and B)
F) All of the above

Question 12

The transformation process of the organisational operations system is responsible for turning inputs into goods and services.

Accepted Answer

A) True 
 B)False

Question 13

If Brenda accomplished her projects on time with high-quality results,but she took more time than other managers in the process,you could say that as a manager she was ________.

Accepted Answer

A)  a leader,but not a top manager
B)  effective,but not efficient
C)  efficient,but not effective
D)  project-oriented,but not effectiveE) A) and B)
F) All of the above

Question 14

Which of the following might be an example of increased effectiveness in vehicle production?

Accepted Answer

A)  Cutting the amount of labour required to make the product.
B)  Cutting the price of the product.
C)  Increasing sales of the product.
D)  Increasing advertising for the product.E) A) and C)
F) All of the above

Question 15

The global economic and financial crisis is part of the evidence that sustainability is important for organisations to consider.

Accepted Answer

A) True 
 B)False

Question 16

Managing for sustainability may require complete revision of organisational practices.

Accepted Answer

A) True 
 B)False

Question 17

Middle managers are those individuals responsible for directing the day-to-day activities of non-managerial employees.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is NOT part of an organisation's operations system?

Accepted Answer

A)  Strategy.
B)  Materials.
C)  Technology.
D)  Information.E) B) and C)
F) All of the above

Question 19

Two main changes that today's managers must deal with are ________.

Accepted Answer

A)  changes in employees' attitudes due to Generation Y education
B)  increasing importance of customers and social media
C)  increasing need for customer service and legal demands
D)  political skills and decision-making skillsE) All of the above
F) C) and D)

Question 20

Part of what defines an organisation is its purpose.

Accepted Answer

A) True 
 B)False

Exam 1: Managers and Management

When Michelle addresses a complaint filed by an employee,she is performing which management role?

Correct AnswerverifiedShow Answer

Managing for sustainability may require complete revision of organisational practices.

Correct AnswerverifiedShow Answer

Spending time with comedians and learning about their trade is an example of which political skill?

Correct AnswerverifiedShow Answer

Which of the following types of managers is responsible for making organisation-wide decisions and establishing the plans and goals that affect the entire organisation?

Correct AnswerverifiedShow Answer

If Brenda accomplished her projects on time with high-quality results,but she took more time than other managers in the process,you could say that as a manager she was ________.

Correct AnswerverifiedShow Answer

Provide a short description of managers and non-managerial employees.

Correct AnswerverifiedManagers are individuals in an organisat...View AnswerShow Answer

The transformation process of the organisational operations system is responsible for turning inputs into goods and services.

Correct AnswerverifiedShow Answer

Which of the following would NOT be an example of sustainable management?

Correct AnswerverifiedShow Answer

Two main changes that today's managers must deal with are ________.

Correct AnswerverifiedShow Answer

Which of the following might be an example of increased effectiveness in vehicle production?

Correct AnswerverifiedShow Answer

The global economic and financial crisis is part of the evidence that sustainability is important for organisations to consider.

Correct AnswerverifiedShow Answer

Brenda's ability to delegate responsibility well is evidence that she excels at which management function?

Correct AnswerverifiedShow Answer

Managers are concerned with social media because of its great potential for company benefit,as well as risk.

Correct AnswerverifiedShow Answer

The controlling management function is largely a matter of ________.

Correct AnswerverifiedShow Answer

Provide a short description of top managers and their primary tasks.

Correct AnswerverifiedTop managers are those at or near the to...View AnswerShow Answer

A pharmaceutical company manager attending a meeting of academic scientists would be functioning in which role?

Correct AnswerverifiedShow Answer

Middle managers are those individuals responsible for directing the day-to-day activities of non-managerial employees.

Correct AnswerverifiedShow Answer

Henri Fayol's four management functions framework continues to be popular due to its clarity and simplicity.

Correct AnswerverifiedShow Answer

Part of what defines an organisation is its purpose.

Correct AnswerverifiedShow Answer

Which of the following is NOT part of an organisation's operations system?

Correct AnswerverifiedShow Answer

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Managers are individuals in an organisat...
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Top managers are those at or near the to...
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