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Using good grammar, describe why a company would want a PC technician that could design systems.

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A technician that can design P...

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Air filters are commonly found in audio and video subsystems.

A) True
B) False

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You are installing a new power supply as part of building a computer you are designing and building for a CAD/CAM operator. You discover a power supply cable that has three pins. To what will you connect this cable?


A) Smartphone
B) Video card
C) Fan
D) ODD

E) B) and C)
F) A) and D)

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Which PC design would most likely contain the most powerful power supply?


A) HTPC
B) Thin client
C) Thick client
D) Gaming
E) Mobile

F) A) and B)
G) B) and D)

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In designing a storage subsystem, what hardware component may be needed for cloud storage?


A) smartphone
B) NIC
C) SATA
D) SSD

E) B) and C)
F) C) and D)

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A DVR is typically found in a _______ PC design.

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HT, HTPC, ...

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A business person does most of their work inputting data into an online database. Which design would most likely benefit this user?


A) Liquid cooling
B) Thin client
C) HTPC
D) Server

E) B) and C)
F) A) and D)

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_______ is a measurement that takes into account both random and sequential reads/writes.

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IOPS, input/output o...

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Which device would most likely be used for a home server?


A) Battery backup
B) CCFL
C) Gaming console
D) Projector
E) Digital tablet

F) C) and E)
G) A) and D)

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What two components are more likely to be included in a CAD/CAM PC design?


A) Surround sound card
B) Maximum RAM
C) RAID
D) Video capture card
E) LCD enclosure
F) Dual video cards

G) B) and D)
H) D) and E)

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You installed a new home theater PC system in a client's home last week. Today a lightning strike fried the system. Your client loudly and repeatedly tells you that the system is brand new, so you must have made a mistake when you installed the system. How to you initially respond?


A) Remind the customer that you recommended the customer buy a surge protector to protect the system. However, the customer did not want the additional cost.
B) Empathize with the customer, but after listening assert that the job was completed properly and the customer signed the authorization paperwork.
C) Show sympathy and apologize often throughout the tirade to defuse the customer's anger.
D) Ask questions about the incident, but stand up for yourself by telling the customer that you are not responsible for "Acts of God."
E) Show sympathy for the incident, but point out that electrical devices should not be operated during lightning storms.

F) C) and D)
G) B) and E)

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Which technology is most likely used for a home server that's primary purpose is to run applications for a home-based business?


A) Privacy display screen
B) NAS
C) Case enclosure
D) RAID 5

E) A) and B)
F) A) and C)

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A thick client seldom has a hard drive installed.

A) True
B) False

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In designing a storage subsystem, you must keep in mind that you may need network connectivity.

A) True
B) False

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When considering a gaming PC, the most commonly used design is an ITX form factor.

A) True
B) False

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Of the items shown, which one would be the most critical when specifying components for a thin client PC?


A) Extended amount of disk storage
B) Multiple ODDs
C) Multiple processors
D) Minimum OS requirements

E) C) and D)
F) B) and D)

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Which PC design element would be most affected by uneven terrain conditions?


A) Memory
B) Storage subsystem
C) Power
D) Cooling

E) A) and B)
F) B) and C)

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In dealing with an upset customer, you can defuse the situation by pointing out that the problem is just a minor issue.

A) True
B) False

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A large city zoo has a touch screen-based kiosks to help locate specific exhibits. The touch screen part of the kiosk would have to be in a special _______ for protection from the weather.

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You decide to upgrade a PC power supply. Which of these factors should be considered? (Select all that apply.)


A) Number of surround sound card
B) Geo-tracking
C) If RAID is installed
D) Size of the case
E) Power efficiency
F) Number of connectors

G) A) and C)
H) All of the above

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