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Which of the following is false about ERP II systems?


A) They utilize the Web.
B) They include human resources processes.
C) Functionality is delivered as e-business suites.
D) They support internal- facing applications as well as external-facing applications.
E) These ERP systems have no optional modules.

F) A) and D)
G) A) and C)

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Kathy has taken a job with her ideal company and is excited to start in their sales department. During orientation, she is told that the company is very proud of their ERP system from SAP. She is also told that one of the advantages of ERP systems is that they implement the most successful problem-solving methods for achieving a business objective. These are called __________.


A) Business functions
B) Best practices
C) Optimal strategies
D) Business processes
E) Enterprise solutions

F) B) and E)
G) C) and D)

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Enterprise resource planning systems are very _____ software products, meaning that companies typically have to change their _____ to accommodate how the software functions.


A) unstructured, business processes
B) structured, reporting relationships
C) structured, accounting processes
D) unstructured, inventory control
E) structured, business processes

F) A) and E)
G) A) and B)

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_____ are interorganizational ERP systems that provide Web-enabled links between an organization's key business systems and its customers, suppliers, business partners, and others.


A) Functional area information systems
B) Supply chain management systems
C) Transaction processing systems
D) Office automation systems
E) ERP II systems

F) All of the above
G) A) and E)

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Enterprise resource management is an enterprise-wide effort to acquire and retain customers.

A) True
B) False

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_____ are the most successful solutions or problem-solving methods for achieving a business objective.


A) Business functions
B) Best practices
C) Optimal strategies
D) Business processes
E) Enterprise solutions

F) A) and E)
G) A) and B)

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_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.


A) Transaction processing systems
B) Supply chain management systems
C) Functional area information systems
D) Enterprise resource planning systems
E) Corporate extranets

F) B) and D)
G) D) and E)

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When interest is credited to your savings account at your bank, it is called a ________________.


A) process
B) function
C) calculation
D) transaction
E) decision

F) A) and E)
G) A) and C)

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The act of crediting interest to your savings account at your bank once a month is called a ____________.


A) process
B) function
C) calculation
D) transaction
E) decision

F) B) and E)
G) A) and E)

Correct Answer

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