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Exam 19: Pulling It All Together: the Strategic Marketing Process

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Question 81

Multiple Choice

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The following note was sent out after a meeting: "Stephen, complete question review and update-To be finished by December 2013." This is likely part of a(n) :

A) action item list
B) program schedule
C) marketing action memo
D) job analysis

E) All of the above
F) C) and D)

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Question 82

Multiple Choice

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Which aspect is the foundation of Canada Goose's differentiation strategy?

A) made in Canada
B) premium pricing
C) high-quality products
D) off-shore production

E) A) and B)
F) All of the above

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Question 83

Multiple Choice

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A marketing manager combines marketing planning ideas and financial planning techniques to assess how their division is contributing to the price of the company's stock. The marketing manager is engaging in:

Value-based planning combines marketing planning ideas and financial planning techniques to assess how much a division or a strategic business unit (SBU) contributes to:

When using share points to make marketing resource allocation decisions, marketing managers must estimate all of the following EXCEPT:

The IBM maintains a "one-product-fits-all" mentality, but each sales representative sold the company's entire line of products to different customers in a single industry, such as manufacturers or banks. This structure is known as:

Which of the following pieces of information is used in the second step of the planning phase of the strategic marketing process?

As the marketing manager for gizmos at Acme Products Inc., you notice sales have been below expectations. Based on the results of a customer satisfaction survey recently conducted, you discover consumers want Acme gizmos to have more features, which will make them a better value relative to comparable offerings by competitors. However, on the positive side, customers stated Acme gizmos were (1) widely available in sufficient quantities, (2) made with high quality materials, (3) sold by Knowledgeable salespeople at the appropriate retail outlets where they would shop for gizmos, and (4) the average response time for the toll-free telephone hotline for Customer questions and complaints was significantly less than expected. Based on this information, you should conclude Acme used:

Define synergy and describe how Loblaw's purchasing Shoppers Drug Mart will create synergies for Loblaw.

All of the following are pieces of information used during the implementation phase of the strategic marketing process, except:

The actions taken in the marketing program, Step 3 of the planning phase, include: 1) develop the program's marketing mix and 2) _________ _.

IKEA is likely to have which generic business strategy?

What are the advantages and disadvantages of the product manager system?

Recently, Kellogg's introduced Mickey's Magix cereal. It was designed to get children who currently don't eat cereal to eat cereal for breakfast. When milk is added to the cereal, it turns a pastel blue. The cereal itself is very similar to General Mills' Lucky Charms but with the addition of food colouring. Kellogg's new (for it) product targeted at a new segment (children who don't eat cereal) is an example of:

Reference: 19-02 TB Figure 1 -Referring to TB Figure 1, each phase of the strategic marketing process creates its own unique type of output report. Which of the following would be associated with the implementation phase?

Having an exclusive contract with a supplier or customer, or having patented useful technology are considered a(n) :

Farah, who works for Coca-Cola, set next year's sales goal for Diet Coke to increase 3 percent from last year. She then built a plan around this. Farah as created an annual:

All of the following would be considered examples of Porter's generic business strategies, except:

What is the difference between line and staff positions in a marketing organization?

Which of the following is a guideline for developing effective marketing plans?