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Exam 8: Managing Change and Innovation

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Question 1

True/False

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Centralization and short time horizon are primarily used by creative organizations.

A) True
B) False

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Question 2

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Which of the following is a change in the manner in which an organization does its work?

A) Technology
B) Product
C) Entrepreneurship
D) Creativity
E) Incremental

F) B) and E)
G) B) and D)

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Question 3

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Describe the five characteristics of creative people and organizations.

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers. Members of this elite group focus intently on developing new and innovative automobile technologies. "The Brain" can best be described as what type of group or team?

An _____ is a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as________ .

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as________ .

Harvest International is anticipating changes in their production procedures. You have been assigned to identify potential barriers to the change and suggest solutions to these barriers. You would use:

_____ symbolizes to all employees that the change is important for the organization.

Organizational development specialists identify three distinct steps for achieving behavioral and attitudinal changes. These are

Mergers/acquisitions, organizational decline, and conflict management are the three types of current problems that organizational development managers face.

Which of the following describes a person who is passionately committed to a new product of idea despite rejection by others?

An _____ is a change in the organization's product or service outputs.

________is defined as the adoption of a new idea or behavior by an organization.

There are many organizational development activities, which are effective in solving many different problems. _____ enhances the cohesiveness and success of organizational groups.

Cooltown University recently invited members of its social network group to enter a contest on YouTune o design the best video promoting the university. This is an example of what innovative approach?

Before implementing new changes in work schedules, Trudy's Trinkets works with the union to ensure a smooth transition. What approach to change is this company using?

Which of the following isare) important roles) to be played during the process of organizational change?

Which of the following means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry?

Beth's Barnyard, Inc. has decided to restructure the entire organization. You hold a meeting with your employees to notify them of the change. You do not give them any detailed information. Which of the barriers to change would you expect your employees to exhibit?